W. Frank Wells Nursing Home is now hiring for a part-time front desk Receptionist.

• Operate the reception area in an efficient manner:

1. maintain a continuous presence at the desk, obtain relief when requiring break.
2. greet residents, family, and visitors in a cordial and friendly way.
3. maintain the desk and lobby area free of clutter and debris.

• Operate the phone system:

1. answer incoming calls in a professional and courteous manner.
2. inquire as to whom the call is for and purpose of call.
3. transfer call to appropriate department, floor, unit or manager.
4. take messages

• Complete all paperwork in a timely and neat manner including:

1. prepare a face sheet for a new admissions utilizing the EMR system as requested.
2. complete tracking logs and Medicare notices as requested.
3. complete receipts for any payments/checks received as needed.
4. copy and assist with applications, employee packets, etc.

• Monitor/identify all visitors to the facility and ensure sign-in procedures are followed.
• Distribute all mail to the appropriate departments/individuals.
• Coordinate deliveries by signing required delivery notice and notifying the appropriate staff or department of said delivery.
• Maintain the confidentiality of resident information and honor his/her personal and property rights.

Qualifications:

• Excellent Customer Service Skills
• Good managerial, organizational, and planning skills.
• Be personable with residents, families, and staff in a professional and cooperative manner.
• Manage multiple and simultaneous responsibilities and prioritize scheduling of work.
• Previous Receptionist/Medical office experience, a plus.
• Ability to work every other weekend and also evening shift.

This position is 20 hours per week.

Not benefit eligible.