POSITION SUMMARY

The Laboratory Quality Coordinator performs the technical, quality, and regulatory functions of the clinical laboratory that require the professional judgment and clinical experience of an experienced Medical Technologist. This position does not hold the Florida Clinical Laboratory Supervisor license and does not perform the administrative functions of the laboratory (scheduling, policy authorship, and staff discipline), which remain the responsibility of the Chief Nursing Officer. The Laboratory Quality Coordinator works under the general direction of the Laboratory Director and in close coordination with the Chief Nursing Officer to ensure the laboratory operates in continuous compliance with CLIA, CAP/TJC, and AHCA requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Quality Control Oversight. Reviews, monitors, and validates daily quality control (QC) data across all laboratory sections that are completed by the Lead Technologists; investigates QC failures, documents corrective action, and verifies resolution before patient result release resumes.
• Proficiency Testing. Coordinates enrollment in and submission of proficiency testing (PT), including the quarterly American Proficiency Institute (API) survey; ensures PT specimens are tested using the same method as patient samples, reviews graded results, and manages any unsatisfactory/unsuccessful PT event per CLIA corrective action requirements.
• Procedure Manual Compliance. Maintains and reviews the laboratory procedure manual for technical accuracy and regulatory currency; ensures required annual review, proper version control, and director approval/sign-off of all new and revised procedures.
• Interface Monitoring. Monitors instrument-to-LIS interfaces for connectivity, correct result mapping, and accurate transmission; identifies and troubleshoots interface errors and coordinates resolution with IT and vendor support.
• Competency Assessment. Develops and administers technical competency assessments for laboratory testing personnel in accordance with CLIA personnel requirements; reports results to the Laboratory Director and Chief Nursing Officer.
• Regulatory and Accreditation Readiness. Serves as the primary technical point of contact for CLIA, AHCA, and CAP/TJC surveys; maintains inspection-ready documentation and assists in responding to survey findings within area of expertise.
• Coordination with Laboratory Medical Director. Coordinates regularly with the Laboratory Medical Director on technical and clinical matters, including QC/PT trends, method or procedure changes, and results requiring pathologist review.
• Liaison Function. Serves as the technical liaison between the Laboratory Director and the Chief Nursing Officer, escalating clinical or technical concerns that fall outside administrative scope.
• Other Duties. Performs other technical duties as assigned that fall within the scope of practice of a Medical Technologist and do not require the Florida Clinical Laboratory Supervisor license.

MINIMUM QUALIFICATIONS

• Associate’s degree in Medical Technology, Clinical Laboratory Science, or a related biological science.
• Certification as a Medical Technologist (ASCP, AMT, or equivalent).
• Active, unencumbered Florida Clinical Laboratory Technologist license (Fla. Stat. Ch. 483) in the applicable specialty area(s). Florida Clinical Laboratory Supervisor license is not required.
• Minimum of ten (10) years of clinical laboratory experience in a moderate- and/or high-complexity testing environment.
• Demonstrated working knowledge of CLIA, CAP/TJC standards, AHCA, and Fla. Stat. Ch. 483.

PREFERRED QUALIFICATIONS

• Multi-section generalist experience (chemistry, hematology, microbiology, blood bank).
• Prior experience leading or coordinating a laboratory QA/QC or proficiency testing program.
• Experience with laboratory information system (LIS) interface management.
• CAP or TJC laboratory inspector experience.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong working knowledge of clinical laboratory quality systems and regulatory requirements.
• Ability to identify, document, and resolve QC, PT, and interface discrepancies independently.
• Strong written documentation skills for procedures, corrective actions, and survey readiness.
• Ability to communicate technical findings clearly to non-laboratory administrative leadership.

WORKING CONDITIONS / PHYSICAL REQUIREMENTS

• Standard clinical laboratory environment; potential exposure to biological specimens, chemical reagents, and bloodborne pathogens.
• Requires standing, sitting, and manual dexterity for extended periods; occasional lifting up to 25 lbs.
• May require availability outside standard hours for QC/PT deadlines or interface/instrument issues.

Note: This position description reflects the general nature of the work performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Administrative functions of the laboratory (scheduling, policy development, and staff discipline) remain under the Chief Nursing Officer.