Patient/Resident Financial Services Counselor

Patient/Resident Financial Services Counselor
Ed Fraser Memorial Hospital in Macclenny, FL is seeking a FT Patient/Resident Counselor for the following:


• Establish good relationships with all third party payers with professional communications.
• Coordinate with resident, families and designated staff to ensure Medicaid applications are processed and recertified.
• Prepare and timely issue accurate billing statements to the correct payer using systems provided.
• Provide needed supporting documentation to payer upon request in a timely manner.
• Efficiently conduct inquiries and analysis for resolution of discrepancies.
• G/L reconciliation with Bank and Payment postings.
• Assist in financial audits.
• Research and make corrections on all billing issues.
• Analyze the accounts receivable reports and exercise good judgment on working any problem claims.
• Ensure daily census and payer information are correct.


• Must have 2 or more years’ experience with Point Click Care
• Knowledge of Medical Terminology
• Previous LTC experience preferred
• Must pass Level 2 AHCA Background Screening

We offer an excellent Benefit package including Health, Dental, Life, Vision, Short and Long Term Disability along with a 403B matching plan!
See our website and apply online at:

or contact Stacey Conner, HR Director






  • Job Category: Ed Fraser Memorial Hospital
  • Department: Patient Financial Services
  • Job Type: Full-Time
  • Salary Range: Open
  • Job Posting Date: 11/09/2021